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  • Conflict Resolution Training

Conflict Resolution Training

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$599.00
$399.00
$399.00
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Conflict Resolution​ Training

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Location:
​
Inwood Village Business Park | 2722 W. Bitters
San Antonio, Texas 78248
​

Course Description:
​Module 1: Conflict Resolution Primer
  • Is conflict good or bad?
  • Potential benefits of conflict
  • The costs of conflict
  • Is this a conflict? Definition of workplace conflict

Module 2: Conflict Anatomy
  • The Four possible conflict outcomes
  • Conflict resolution styles    
  • Find out your preferred conflict resolution style – self-assessment

Module 3: The Language of conflict resolution
  • The importance of using the right language when resolving conflict
  • The six conflict resolution language fundamentals
 

Module 4: The Conflict Resolution Process
  • The conflict resolution process
  • The conflict resolution process skill practice activity
  • Games and conflict resolution
  • Counter tactics and dealing with games
 
Module 5: Mediating conflict
  • What is mediation?
  • Characteristics of a mediator
  • Key mediation tips
  • The Four steps of mediation

Contact us

TELEPHONE: 210-802-2110
EMAIL: rebecca@transitionsmediationcenters.COM

​
Texas:
Transitions Mediation Center 
1150 N Loop 1604 W
Ste. 108-310
San Antonio, Texas 78248

Seattle: 
Transitions Mediation Center
601 108th AVe NE
19th Floor
Bellevue, Washington


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