Online 30-Hour Advanced Mediation Training-Houston
SKU:
$749.00
$749.00
per item
Greetings and Welcome to our 30-hour Advanced Mediation Training Program!
Shortly after your purchase, you will receive an email with instructions on how to proceed to your online classroom. Once you are logged-in to Transitions Mediation Training School, you will have full access to all of the training modules. If there are any issues, please contact us at mediations4@gmail.com or call us at 210-400-5277
Training Location:
Embassy Suites-Galleria
2911 Sage Rd.
Houston, Texas 77056
Training Content:
I. History of Mediation-1 Hour
II. Overview of ADR Legislation in Texas
III. Conflict Resolution Theory
Topics:
IV. Mediation Theory and Practice
Topics:
A. Definition of mediation
B. Role and characteristics of mediators
C. Theory of mediation
D. Benefits of the mediation process
E. Differences in third-party roles: mediators, arbitrators, and judges
F. Approaches to negotiation
G. Range of styles, types of mediators and mediations
H. Impact of diversity issues
I. Court systems and procedures
V. Mediation Process and Techniques
A. Elements of the Mediation Process
1. Preliminary arrangements
2. Opening and structuring the mediation session
3. Introduction/orientation of disputants/attorneys
4. Gathering and exchanging information (venting/opening statements)
5. Issue and problem clarification
6. Generating options
7. Bargaining and negotiation
8. Agreement writing/enforceability
9. Closure
B. Techniques
1. Trust building
2. Reframing
3. Keeping on track, following agenda, managing process
4. Focusing on interests vs. positions
5. Building on partial agreements
6. Caucusing
7. Reality testing
8. Working with third parties
9. Managing difficult people or strong emotions
VI. Self-Awareness
Topics:
A. Diversity/cultural awareness (personal biases)
B. Language differences
C. Conflict style
D. How the trainee responds to conflict
E. Personality style
VII. Ethics
Topics:
A. Conflict of interest/appearance of impropriety
B. Neutrality/impartiality
C. Confidentiality
D. Sample of standards recommended by dispute resolution professional
organizations
E. Staying in the role of mediator
F. Violence, substance abuse, child abuse & neglect, screening, reporting and legal
issues
G. Power imbalances
H. Liability
I. Misuse of process
J. Protecting the process
K. Awareness of various organizations’ ethical guidelines and grievance processes
VIII. Communication Skills
Skills include:
A. Listening
B. Note taking
C. Questioning
D. Nonverbal communication (i.e., eye contact, body language)
E. Restating and clarifying
F. Use of neutral language
G. Drafting the agreement
H. Recognizing feelings and emotions of parties
IX. Professional Considerations
Topics:
A. Professional organizations
B. Networking
C. Practicum
D. Continuing education
E. Aspects of establishing a practice
F. Community service
Role Play
LEGISLATION
This course is designed to satisfy the 40 classroom hours of training as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann. This course also meets the Texas Mediator Trainers Roundtable's requirements.
Embassy Suites-Galleria
2911 Sage Rd.
Houston, Texas 77056
Training Content:
I. History of Mediation-1 Hour
II. Overview of ADR Legislation in Texas
III. Conflict Resolution Theory
Topics:
- Definitions, Types of Conflict, Sources of Resolution, and Responses to Conflict.
- Conflict Resolution Continuum
- Interest-based, collaborative problem solving
IV. Mediation Theory and Practice
Topics:
A. Definition of mediation
B. Role and characteristics of mediators
C. Theory of mediation
D. Benefits of the mediation process
E. Differences in third-party roles: mediators, arbitrators, and judges
F. Approaches to negotiation
G. Range of styles, types of mediators and mediations
H. Impact of diversity issues
I. Court systems and procedures
V. Mediation Process and Techniques
A. Elements of the Mediation Process
1. Preliminary arrangements
2. Opening and structuring the mediation session
3. Introduction/orientation of disputants/attorneys
4. Gathering and exchanging information (venting/opening statements)
5. Issue and problem clarification
6. Generating options
7. Bargaining and negotiation
8. Agreement writing/enforceability
9. Closure
B. Techniques
1. Trust building
2. Reframing
3. Keeping on track, following agenda, managing process
4. Focusing on interests vs. positions
5. Building on partial agreements
6. Caucusing
7. Reality testing
8. Working with third parties
9. Managing difficult people or strong emotions
VI. Self-Awareness
Topics:
A. Diversity/cultural awareness (personal biases)
B. Language differences
C. Conflict style
D. How the trainee responds to conflict
E. Personality style
VII. Ethics
Topics:
A. Conflict of interest/appearance of impropriety
B. Neutrality/impartiality
C. Confidentiality
D. Sample of standards recommended by dispute resolution professional
organizations
E. Staying in the role of mediator
F. Violence, substance abuse, child abuse & neglect, screening, reporting and legal
issues
G. Power imbalances
H. Liability
I. Misuse of process
J. Protecting the process
K. Awareness of various organizations’ ethical guidelines and grievance processes
VIII. Communication Skills
Skills include:
A. Listening
B. Note taking
C. Questioning
D. Nonverbal communication (i.e., eye contact, body language)
E. Restating and clarifying
F. Use of neutral language
G. Drafting the agreement
H. Recognizing feelings and emotions of parties
IX. Professional Considerations
Topics:
A. Professional organizations
B. Networking
C. Practicum
D. Continuing education
E. Aspects of establishing a practice
F. Community service
Role Play
LEGISLATION
This course is designed to satisfy the 40 classroom hours of training as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann. This course also meets the Texas Mediator Trainers Roundtable's requirements.
