40-hour Basic Mediation Training
SKU:
$875.00
$875.00
per item
Greetings and Welcome to our 40-hour Basic Mediation Training Program!
Shortly after your purchase, you will receive an email with instructions on how to proceed to your online classroom. Once you are logged-in to Transitions Mediation Training School, you will have full access to all of the training modules. If there are any issues, please contact us at mediations4@gmail.com or call us at 210-400-5277
Training Location
2722 W. Bitters Rd., Suite 106
San Antonio, Texas 782348
Training Content:
I. History of Mediation
II. Overview of ADR Legislation in Texas
III. Conflict Resolution Theory
Topics:
- Definitions, Types of Conflict, Sources of Resolution, and Responses to Conflict.
- Conflict Resolution Continuum
- Interest-based, collaborative problem solving
IV. Mediation Theory and Practice
Topics:
A. Definition of mediation
B. Role and characteristics of mediators
C. Theory of mediation
D. Benefits of the mediation process
E. Differences in third-party roles: mediators, arbitrators, and judges
F. Approaches to negotiation
G. Range of styles, types of mediators and mediations
H. Impact of diversity issues
I. Court systems and procedures
V. Mediation Process and Techniques
A. Elements of the Mediation Process
1. Preliminary arrangements
2. Opening and structuring the mediation session
3. Introduction/orientation of disputants/attorneys
4. Gathering and exchanging information (venting/opening statements)
5. Issue and problem clarification
6. Generating options
7. Bargaining and negotiation
8. Agreement writing/enforceability
9. Closure
B. Techniques
1. Trust building
2. Reframing
3. Keeping on track, following agenda, managing process
4. Focusing on interests vs. positions
5. Building on partial agreements
6. Caucusing
7. Reality testing
8. Working with third parties
9. Managing difficult people or strong emotions
VI. Self-Awareness
Topics:
A. Diversity/cultural awareness (personal biases)
B. Language differences
C. Conflict style
D. How the trainee responds to conflict
E. Personality style
VII. Ethics
Topics:
A. Conflict of interest/appearance of impropriety
B. Neutrality/impartiality
C. Confidentiality
D. Sample of standards recommended by dispute resolution professional
organizations
E. Staying in the role of mediator
F. Violence, substance abuse, child abuse & neglect, screening, reporting and legal
issues
G. Power imbalances
H. Liability
I. Misuse of process
J. Protecting the process
K. Awareness of various organizations’ ethical guidelines and grievance processes
VIII. Communication Skills
Skills include:
A. Listening
B. Note taking
C. Questioning
D. Nonverbal communication (i.e., eye contact, body language)
E. Restating and clarifying
F. Use of neutral language
G. Drafting the agreement
H. Recognizing feelings and emotions of parties
IX. Professional Considerations
Topics:
A. Professional organizations
B. Networking
C. Practicum
D. Continuing education
E. Aspects of establishing a practice
F. Community service
G. Role Play
Terms and Conditions
Cancellation Policy:
If you decide to cancel or no-show your registered training class, there are NO REFUNDS – No Exceptions. Transitions Mediation Center will allow you to take the next available class at no charge.
*In the event that registration numbers are low, the class will be rescheduled.
